The second-hand marketplace Users Express Anger About Sizing Updates
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The platform stated the new system was more in line with comparable marketplaces.
It has advised users to examine their items and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The platform boasts over 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
