‘Digital Eavesdropping’: Unilever Seeks to Capitalise On Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago in the oil fields of Pennsylvania, the modest tin of Vaseline may not seem like an natural focus for digital platform algorithms.
However, its rise as a viral TikTok topic has thrust it into the lead of an marketing transformation, in which large companies are allocating substantial funds to content creators and devoting less capital to marketing items in legacy broadcasters.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a residue from oil extraction. Currently, a wave of user-generated videos have chronicled its broad application in “everyday tips”.
It has been touted as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for creaky hinges. It has even been deployed to combat the nuisance of crisp flavouring sticking to fingers.
Leveraging the Buzz
Spotting its digital renaissance, strategists within the corporation enhanced the tricks by having their research teams evaluate the claims and sharing the findings with influencers.
Assertions that it diminished the sting of chili on the mouth were confirmed. Similarly supported were ideas it could extend fragrance and restore leather handbags. Claims that it would whiten teeth or extend lashes were debunked.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have dominated Unilever’s advertising drive. Yet this viral episode has persuaded leaders to dramatically increase investment in content creators.
This monitoring of online platforms to shape commercial tactics has been labeled “social listening”. Fernando Fernández, freshly instated, has suggested it is aiming to spend half of its colossal advertising budget on digital creator content.
Adapting to New Consumer Habits
The company's social media lead, who is heading the digital initiative, said the company was just evolving with contemporary approaches of engaging audiences. She said participating on platforms “without spoiling the atmosphere” was paramount.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.
“The trend is shifting from a broadcast model, where we would just transmit messages … Currently, it's countless discussions, many communities. The evolution of platform algorithms means that these audiences appear specific, however, they are large.
“Having your brand advocated by other people, talked about by other people, this builds credibility and connection. Influencers are vital for this. We’re really scaling this advocacy model.”
A Revolutionary Change in Media
The approach indicates seismic changes taking place in media consumption, with Gen Z and millennial audiences devoting greater hours to social media platforms than traditional TV, print, or radio.
This change is evidenced by falling revenues for traditional media advertising. Within the United Kingdom, ad revenues for major broadcasters have declined by over six hundred million pounds in real terms since 2019.
Influencer Marketing Expansion
It also reflects a merging of functions as large companies almost become production houses themselves, partnering with numerous influencers to enhance their items.
Leon Harlow said: “Clearly, there is a migration of viewers away from some legacy media and their time is increasingly on Instagram, TikTok and YouTube than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us consumers have more faith in suggestions from the individuals they follow more than they trust ads. This is a persistent pattern.”
He added firms may also cut expenditures by investing in creators over expensive broadcast campaigns, which also permits simpler message refinement to see what works.
The approach is growing. Promotional expenditure on digital creator partnerships is rising at quadruple the rate than the broader media sector. Across the United States, it has over doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.
TV's Lasting Role
Regardless of the massive shift, industry figures said they believed broadcast ads retained significant importance to play, as networks still held the capability to shape the national conversation.
Sykes said: “A top-tier ROI marketing event is still the Super Bowl. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ It’s about who’s capturing attention … There is undoubtedly a future for traditional media.”